Check fraud is surging, with a growing level of sophisticated counterfeit techniques. Check Fraud detection systems typically produce a massive amount of daily alerts at a high false positive rate, and the fraud team needs to resolve them in a very short period of time with very little context.
The best way to resolve the alert and prevent check fraud is to ask customers about those checks – but chasing them over the phone is an expensive, unscalable burden on the line of business and the fraud operations team.
Refine offers a solution – automated, intelligent customer outreach for Check Fraud!
