Discover how Refine’s Intelligent Customer Outreach empowered Valley Bank’s fraud and deposit operations teams to boost check fraud prevention, overcome alert saturation, and provide a positive customer experience. Through automated, high-velocity digital outreach messages, customers can now resolve check fraud alerts themselves, protecting them from the latest wave of financial crime.
Key Benefits:
- Resolve alert saturation
- Immediate fraud loss reduction
- Streamline investigations and workflows
- Stronger customer trust
