Intelligent Customer Outreach
for Check Fraud Prevention
Check fraud is surging, with a growing level of sophisticated counterfeit techniques. Check Fraud detection systems typically produce a massive amount of daily alerts at a high false positive rate, and the fraud team needs to resolve them in a very short period of time with very little context.
The best way to resolve the alert and prevent check fraud is to ask customers about those checks – but chasing them over the phone is an expensive, unscalable burden on the line of business and the fraud operations team.
Refine offers a solution – automated, intelligent customer outreach for Check Fraud!
60 seconds to complete an RFI response
Extremely high customer response rates
Reduce fraud loss
Benefits
- Works with any check fraud detection system
- Scales up fraud prevention through high-velocity RFIs
- Get immediate ROI as you reduce check fraud costs
- Let your customers validate their checks within minutes
- Tailor the workflow and inquiries to your unique operational needs
- Seamlessly scale your fraud operations with an automated platform
